Frequently asked questions
We answer the most common questions about our digital products, payment methods and support.
Purchases & payments
How do I buy a product?+
Choose the product you're interested in from the 'Products' section and click 'Buy now'. You'll be redirected to Hotmart, our payment platform, where you can complete the purchase securely with credit card, debit card or other methods available in your country.
What payment methods do you accept?+
Through Hotmart we accept credit and debit cards (Visa, Mastercard, American Express), PayPal, bank transfers and local methods depending on the country (e.g. WebPay in Chile, PIX in Brazil, OXXO in Mexico).
How do I receive the product after payment?+
Right after your payment is confirmed, Hotmart emails you access to the product. You can download or access it from your Hotmart account 24/7.
Do you issue invoices or receipts?+
Yes. Hotmart issues the corresponding purchase receipt according to your country. You can download it directly from your Hotmart account once the transaction is complete.
Can I request a refund?+
Yes. Hotmart offers a 7-day guarantee from purchase. If the product doesn't meet your expectations, you can request a refund directly from your Hotmart account, no justification required.
Products
What's included in the Vehicle Inspection Log?+
A digital mini-app to record and control daily vehicle inspections. It includes inspection records, complete history, automatic alerts and report export to PDF or Excel. Ideal for companies with vehicle fleets that require regulatory compliance.
What's included in the Machinery Prevention Program?+
A comprehensive mini-app to manage safety on machinery and equipment. It includes company and machine data, maintenance plan, machine status control and record of associated value and investment.
Do the digital trainings include a certificate?+
Yes. Each training includes interactive HTML content, built-in assessments and a digital completion certificate you can download and print.
Can I try the product before buying?+
Yes. Free interactive demos are available for the Vehicle Inspection Log and the Machinery Prevention Program. Look for the 'See interactive demo' button on each product card.
Do the products work on any device?+
Yes. Our mini-apps and trainings are built in HTML and run in any modern browser — computer, tablet or smartphone. No installation required.
Support & customization
Do you offer support after purchase?+
Yes. You can reach us by email at gloriaoyarzo@gmail.com or by WhatsApp at +569 7769 8405 to solve technical or usage questions.
Can you develop a custom solution for my company?+
Yes. We build tailor-made digital tools for your company's prevention needs. Write to us with your case and we'll send you a proposal.
Didn't find your answer?
Write to us and we'll personally help you resolve your question before you buy.